This page lets you change your registered email address, which is needed to log in to the site. You need to know the original email address you used when creating your account, as well as entering your SSN for identity verification. If you don’t know your registered email address, please contact us by using the Feedback/Support link at the top of the page.

If you just want to reset your password, you can do that here.

Your new email address should be something you have access to now. Please do not use your NPS email address, if you previously had one.